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  • Field Support Engineer - Sandton - IOCO

    IOCO
    IOCO Sandton

    3 weeks ago

    iOCO background
    Description

    We are seeking a dynamic Field Support Engineer with expertise in troubleshooting, maintaining, and optimizing equipment to keep operations running smoothly.

    The ideal candidate will be equipped with hands-on knowledge of troubleshooting, repairing, and installing hardware and software, including Windows OS and 3rd party applications.

    Key Responsibilities:

    • Repair, troubleshoot, and install hardware and software on new faulty laptops and desktops.
    • Support and troubleshoot Windows OS and 3rd party applications.
    • Manage open tickets within the SLA.
    • Meet efficiency targets.

    Requirements:

    • 2-5 years of practical experience in desktop support, network support, and Active Directory.
    • Experience in mobile device support.
    • Grade 12.
    • Certificate in CompTIA A+/N+ International or equivalent.
    • MSCE or MCDST.
    • ITIL Foundation V4.
    • Soft skills.

    Other Information:

    • Permanent position.
    • Location: Sandton - Onsite.
    • Physical demands: Sitting at a desk.
    • Travel: Valid driver's license and own transport required.

    Why work for us?

    We deliver outstanding client experiences through sustainable, innovative IT infrastructure solutions.

    Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward.

    We're a community of skilled professionals dedicated to providing for our clients while finding joy in the process.

    We partner with clients, helping them conquer business challenges while they focus on scaling their empires.


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