Support Specialist - Johannesburg - Barclay Specialist Care Ltd

    Barclay Specialist Care Ltd
    Barclay Specialist Care Ltd Johannesburg

    1 week ago

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    Description

    Job Title

    Provide technical support to end-users for the Enterprise Resource Planning (ERP) system.

    Key Responsibilities

    1. Troubleshoot issues and provide timely solutions.
    2. Evaluate and escalate complex problems as needed.
    3. Document all support requests and resolutions in a comprehensive manner.

    Requirements

    1. Bachelor's degree in Information Technology or a related field.
    2. A minimum of 3 years of experience in IT support, with a strong focus on ERP systems.
    3. Exceptional troubleshooting and communication skills.
    4. Proficiency in using support ticketing systems.

    About Us

    Centrax Systems is a leading provider of next-generation technology solutions and services. We empower enterprises to stay ahead by addressing customer challenges and delivering innovative business outcomes.



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