Junior Systems Analyst - Klapmuts, South Africa - Exceed Recruitment and Human Resource Consultants
1 week ago
Description
Reference:9371 MLR
Consultant:
Michelle le Roux
- System Support
- Provide firstlevel support for the following information systems: Dipar Datagear, Peopleflow, Hubdoc, Payspace, Syft, Power BI, Mesh, Xero, Approval Max, Sign now, Netcash, Picsa, and Microsoft 365,Jotform.
- Troubleshoot and resolve systemrelated issues in a timely and efficient manner.
- Maintain a detailed knowledge of each system to assist endusers effectively.
- Training
- Develop and deliver training programs and materials for employees to ensure they have a solid understanding of the systems they use.
- Conduct regular training sessions and workshops to enhance system proficiency.
- System Maintenance
- Regularly update and maintain the information systems, ensuring they are uptodate and secure.
- Collaborate with IT and system administrators to implement patches, updates, and fixes.
- Liaison with Service Providers lop a reporting dashboard for management across the business.
- Documentation
- Create and maintain comprehensive documentation for all supported systems, including user manuals and procedures.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of the listed information systems is a plus.
- Certification in relevant systems and technologies is desirable.
- Power BI implementation and exposure.
- Development experience in a backend and/or frontend environment.
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