Branch Manager - Secunda, South Africa - Fidelity Services Group
Description
BRANCH MANAGER
FSS - SECUNDA BRANCH
A vacancy exists for a
BRANCH MANAGER stationed at our Secunda Branch. The position will report to the General Manager Specialised Services.
The overall purpose of this position is to manage the day-to-day operations and management of the Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client's needs are efficiently and professionally met at all times.
Key Performance Areas:
(Not totally inclusive)
- Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, Client Portfolios, Contractual agreements etc.
- Management of Operations / Site Managers and Supervisors to ensure that all personnel matters are dealt with promptly.
- Attending to daily / weekly /monthly meetings with Clients as stipulated and when required.
- Attending daily / weekly, /monthly Management meetings as required.
- Quarterly appraisal of Senior Operations and Administrative tasks.
- Training and development of staff.
- Succession planning of staff.
- Assisting with the preparation of the annual budget and ensuring that all managers maintain and adhere to set budgets.
- Asset control.
- Responsible for staff, duty rosters and training
- Ensuring that due process is followed regarding the submission of quotations for purchases or repairs.
- Ensuring that all operations comply with the standards and procedures required by the quality management system.
- Submission of monthly and quarterly reports as required by Management.
- Risk assessments on Client premises.
- Investigation reports.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily on various operational issues.
Qualifications, experience, and other competencies required:
- Matric certificate, PSIRA Grade A/B registration and accreditation.
- At least 5 years' experience in the Security Industry and as a Senior Manager.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication, and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Experience in Financial Management /Budgets.
- Experience in managing a fleet of vehicles.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver's License is required.
- Willing to travel when required.
- Firearm Competency.
- No criminal record.
- Excellent track record.
- Willing to relocate at own cost.
Core Competencies:
- Strong planning skills
- Leadership skills
- Organisational skills
- Good interpersonal skills
- Communication skills
- Client liaison skills
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