Medical Administrator/ Receptionist - Centurion, South Africa - RJPersonnel

RJPersonnel

Verified Company

Centurion, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

3years

Answer, screen and forward any incoming phone calls while providing basic information when needed.
Receive and sort daily mail/deliveries/couriers.
Maintain security by following procedures and controlling.
Update appointment calendars and schedule meetings/appointments.
Schedule routine appointments as requested.
Schedule followup appointments as needed.
Ensure all documents for patient file is signed
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Complying with protocols, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Liaise with Dispatch department to resolve queries regarding devices, orders and deliveries.
General office administration that might be required.
Make sure that consumables and merchandise are available for the branch.
Implement health and safety protocols.
Ensure that the branch/office environment is kept neat and tidy at all times.
Assists with office maintenance, arrange with handyman if any repairs are required.
Ensure that filing is complete and up to date.
Assists with other ad hoc duties or projects as requested.
Check in patients, collect new patient intake paperwork, verify demographics and medical aid information. Assist patients with billing queries.
Check patient medical aid status, available funds and benefits.
Ensure medical aid information is competed and claims are submitted.
Ensure patients make payments that are due after appointments (Copayments and private patients).
Ensure all paper work is completed and up to date with regards to payments.
Do invoices of patients after the appointment.

Qualifications and Experience:

Grade 1
At least 2 years' experience as a receptionist or administrator.
Diploma/Tertiary education in administration or similar
35 years' experience as a receptionist or administrator at a medical practice.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts.
Ability to solve practical problems and deal with a variety of concrete variables in situations where mostly standardised procedure exists.
The receptionist needs to be able to solve patient problems, analysing their situation, and determining solutions.
Computer literate. Planning and organising skills. Spreadsheet software. Internet software.