Senior Receptionist - Johannesburg - Prostaff Holdings

Description

Job Description

The Role: Medical Receptionist

We are seeking a highly organized and people-oriented individual to join our medical team as a Medical Receptionist. The successful candidate will be responsible for providing exceptional patient care, managing administrative tasks, and ensuring the smooth operation of our practice.

Key Responsibilities:

• Patient Care: Manage and coordinate all incoming calls, appointments, and visitors, dealing with patients at all levels.
• Administrative Tasks: Confirm and set up appointments, maintain patient information, and update financial records.
• Communication: Liaise with specialists, physiotherapy management teams, and reception staff to ensure seamless coordination.
• Inventory Management: Oversee office supplies, ordering, and scheduling equipment maintenance.
• Marketing: Assist with promoting our practice through social media.

Requirements:

• Education: Matric qualification and previous experience in a medical reception role.
• Experience: Previous experience working on Elixir-Live Billing Practice is preferred but not essential, as training will be provided.
• Skills: Excellent communication and interpersonal skills, computer literacy, basic Excel skills, and ability to handle figures.

Salary Package:

A competitive salary package, including benefits, negotiable depending on experience gained.