Workshop/Service Manager - Western Cape, Cape Town, South Africa - Hyundai Automotive South Africa

Description

Hyundai Automotive South Africa's job vacancy, Career and Recruitment

Job title : Workshop/Service Manager (Hyundai CPT) jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : May 02, 2024

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Specific Role Responsibilities

KEY OUTPUTS:

Ensure an efficient and focused customer service in a passenger car workshop.

Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).

Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).

Adherence to Company processes and systems.

To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.

To take accountability for staff recruitment, training and development.

Qualifications and Experience

QUALIFICATIONS AND EXPERIENCE:

Matric.

Must have at least 5 years' experience in same or similar role with strong automotive industry knowledge.

To have contactable references and good track record.

Skills and Personal Attributes

KNOWLEDGE AND SKILLS:

Customer orientation.

Strong Technical Knowledge.

Sound knowledge of processes and systems.

Must have financial planning skills, strategic planning skills, excellent CSI.

A self-driven and service oriented person.

You should possess excellent interpersonal and communication skills, strong leadership competencies and the ability to interact with all levels with sensitivity to cultural diversity.

*Engineering / Technical jobs in south africa
*Workshop/Service Manager (Hyundai CPT) in Cape Town