Debtors Clerk - Cape Town, South Africa - The Joblink

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The Joblink
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Contact person for this position:
Ronel Bakker


Job overview


My client, a leading manufacturer of catering and baking equipment, is looking for a Debtors Clerk to join their team in Bellville South, Cape Town.

The Debtors' clerk responsibilities entail helping in recovering outstanding debt.

To be successful in this role, you should possess the ability to show off both your customer service & collections skills, when liaising with our customers.


Areas of Responsibility (Your duties will include but are not limited to:)**- Complete debtors' function

  • Ensure timeous and accurate recording of all invoices, debit, and credit notes
  • Monitoring of accounts to ensure that payments are received timeously and are up to date
  • Administering Debtors / Debt collection
  • Follow up on outstanding accounts
  • Collect overdue monies and timeously flag overdue accounts to relevant staff and management
  • Daily, weekly, and monthly reporting including age analysis, reconciliations, processing
  • Collect overdue monies and timeously flag overdue accounts to relevant staff and management
  • Accurate and constant follow up with customers regarding outstanding payments
  • Deal with queries from clients and reconciling of customer accounts where necessary
  • Accurate and constant follow up with customers regarding outstanding payments
  • Filing and ensuring all documentation sequence is controlled
  • Opening new accounts
  • Daily and monthly reporting to management

Knowledge, skills and experience required

  • Excellent verbal and written communication in English and Afrikaans
-
SAGE experience essential:


  • Good time management skills, showing the ability to manage self and prioritise tasks
  • Be able to handle and deal with conflict situations
  • Listening Skills
  • Matric or equivalent qualifications
  • Tertiary qualification (desirable but not essential)
  • A good working knowledge of MS office and IT packages
  • Computer literacy
  • Impeccable business acumen in both written and communication skills
  • 23 years' experience in a similar role (Client Service / Debt Collection)
  • Previous debt collect experience and techniques would be advantageous
  • Excellent negotiations and communication skills

Competencies

  • Highly organised
  • Ability to multitask, reliable
  • Selfmotivated
  • Attention to detail is essential
  • Ability to work under pressure
  • Great customer service attitude
  • Professionalism
  • Patience
  • Positive Attitude
  • People Oriented
  • Professional and exceptional telephone etiquette with a clear speaking voice

Salary
Negotiable depending on experience

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