Debtors Clerk - Cape Town, South Africa - The Joblink
Description
Contact person for this position:
Ronel Bakker
Job overview
My client, a leading manufacturer of catering and baking equipment, is looking for a Debtors Clerk to join their team in Bellville South, Cape Town.
To be successful in this role, you should possess the ability to show off both your customer service & collections skills, when liaising with our customers.
Areas of Responsibility (Your duties will include but are not limited to:)**- Complete debtors' function
- Ensure timeous and accurate recording of all invoices, debit, and credit notes
- Monitoring of accounts to ensure that payments are received timeously and are up to date
- Administering Debtors / Debt collection
- Follow up on outstanding accounts
- Collect overdue monies and timeously flag overdue accounts to relevant staff and management
- Daily, weekly, and monthly reporting including age analysis, reconciliations, processing
- Collect overdue monies and timeously flag overdue accounts to relevant staff and management
- Accurate and constant follow up with customers regarding outstanding payments
- Deal with queries from clients and reconciling of customer accounts where necessary
- Accurate and constant follow up with customers regarding outstanding payments
- Filing and ensuring all documentation sequence is controlled
- Opening new accounts
- Daily and monthly reporting to management
Knowledge, skills and experience required
- Excellent verbal and written communication in English and Afrikaans
SAGE experience essential:
- Good time management skills, showing the ability to manage self and prioritise tasks
- Be able to handle and deal with conflict situations
- Listening Skills
- Matric or equivalent qualifications
- Tertiary qualification (desirable but not essential)
- A good working knowledge of MS office and IT packages
- Computer literacy
- Impeccable business acumen in both written and communication skills
- 23 years' experience in a similar role (Client Service / Debt Collection)
- Previous debt collect experience and techniques would be advantageous
- Excellent negotiations and communication skills
Competencies
- Highly organised
- Ability to multitask, reliable
- Selfmotivated
- Attention to detail is essential
- Ability to work under pressure
- Great customer service attitude
- Professionalism
- Patience
- Positive Attitude
- People Oriented
- Professional and exceptional telephone etiquette with a clear speaking voice
Salary
Negotiable depending on experience
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