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- Drive operational excellence and performance
- Grow the business by increasing revenue and value
- Execute strategies to improve team performance
- Lead a team of Assistant Managers/Team Leaders to meet set targets/KPIs
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- Implement resource and contingency arrangements
- Own and improve processes
Operations Manager - Cape Town - WNS Limited

1 week ago

Description
About WNS (Holdings) Limited
WNS (Holdings) Limited is a global leader in Business Process Management.
We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals.
Our team consists of over 4,000 employees working across eight delivery centers in South Africa.
Job Description
Requirements
MATRIC/Grade 12
Additional Information
Minimum 2 years' experience in an operational management role in a contact center
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