Unified Endpoint Management Technical Specialist - Pretoria - E-Merge

    E-Merge
    E-Merge Pretoria

    1 week ago

    E-Merge background
    Description

    Leading international manufacturing business invites you to work on their Platform Team.

    The team enables the management of advanced distributed processing systems as well as large cloud-like infrastructure deployments.

    About the Role

    We are currently seeking a highly experienced UEM Technical Specialist with expertise in Linux servers and Windows servers.

    You will be responsible for planning and executing maintenance tasks, resolving incidents, and managing technical issues.

    Key Responsibilities

    • Plan and execute maintenance tasks
    • Resolve incidents and manage technical issues

    Requirements

    • 5+ years of commercial experience with Unified Endpoint Management software tools
    • Experience with ITIL processes (Incident, Change and Problem management)
    • Experience in operation of Linux Servers and/or Windows Servers
    • Experience in Windows Client OS, GPO, and patch management
    • Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services, Google Cloud Services)
    • Experience with scripting languages (Powershell, Bash etc.)
    • Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 etc.)
    • Experience with SQL (MS, Oracle etc.)
    • Experience with Jira and Confluence
    • A university degree or diploma in a relevant field of study or 3 years of IT experience
    • Experience with VIP and end-user support
    • Experience with technical documentation and standard operating procedures
    • Experience with Active Directory/Entra ID
    • Exposure to device management (SCCM, Workspace One, Microsoft Intune etc..)
    • Exposure to virtual device management (Horizon, Citrix, Azure Virtual Desktop)
    • Exposure to troubleshooting infrastructure, network, and general integration issues
    • Additional responsibilities assigned in the Agile Working Model (AWM) Charter


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