Head of Department - Little Falls, South Africa - Leroy Merlin

Thabo Mthembu

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Thabo Mthembu

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Description

In order to be successful in this role, you will need to have a deep understanding of the loss prevention, shrinkage policy and procedures, and also superb interpersonal skills.

Previous experience in a retail industry managerial role is an advantage.


Description

  • Reporting to solid line Store Leader and dotted line Risk & Loss Prevention Leader
  • Managing day to day shrinkage and losses
  • Assist in training and development of the external security guards.
  • Investigate all topics pertaining to shrinkage and losses
  • Draft shrinkage and loss prevention plans in conjunction with HODs
  • Investigating top 20 shrinkage SKU in the store
  • Investigate loss/shrinkage incidents and completion of Incidents reports
  • Ensuring that various departments maintain a good housekeeping practice
  • Must have a knowledge of shrinkage and losses management
  • Implement cost saving strategies
  • Attending Shrinkage and Losses Disciplinary matters
  • Must be able do the comprehensive Risk Assessments and evaluation
  • Preparing weekly and monthly reports
  • Leading the weekly, monthly shrinkage meetings in store
  • Audit and maintain internal controls and procedures
  • Provide training in internal controls and procedures where needs are identified
  • Maintain a safe working environment (according to safety policy and procedures)
  • Adherence to any reasonable order and instructions
  • Oversees Loss Prevention Program by providing leadership and guidance to various departments
  • Implementation of methods to successfully execute shrinkage & loss prevention programs
  • Review operational execution of the shrinkage programs, physical security standard, operational processes that impact shrinking, and compliance of company policies
  • Review Loss Prevention metrics for unfavorable trends and ensure appropriate actions are in place to prevent losses
  • Ensure timely investigation of all theft and fraud impacting Leroy Merlin stores
  • Frequently conducts developmental conversations with direct reports
  • Proactively mentoring, developing and guiding staff to perform efficiently and effectively
  • Reduces employee turnover through creating a positive work environment and staff empowerment
  • Establishing excellent relations, proactive problem resolution, and keenly tracking store issues

Minimum requirements:

  • Grade 12 Senior Certificate
  • Experience in a similar role will be advantageous
  • Must have a good knowledge of retail, loss prevention and shrinkage
  • Energetic individual with a passion for retail who is able to operate within a team
  • Good admin and computer skills due to the requirement for analysis and reporting
  • Must be able do the comprehensive Risk Assessments and evaluation
  • Risk Management Qualifications will be advantageous

Personal Attributes:

  • Able to work under pressure
  • Able to work flexible hours
  • Selfmotivated
  • Team Player

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