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Key Performance Areas
- Organize, Install, upgrade, configure, maintain and troubleshoot servers (physical and virtual), databases & networks (LAN, WAN & other communication, security systems) to support the Necsa Group.
- Maintain high-performance levels for all IT infrastructure-related services and processes.
- Develop in-depth knowledge of IT infrastructure and related software applications to deliver a single seamless quality service across the Group.
- Capacity Planning – Monitor and forecast resource usage to ensure optimal system performance and avoid downtime due to resource exhaustion.
- Patch Management – Ensure systems are up-to-date with the latest security patches and updates to mitigate potential cyber-attacks.
- Security Monitoring – Monitor and respond to security threats in a timely manner to prevent or minimize the impact of security incidents.
- Access Management – Manage user access to systems, applications, and data to maintain confidentiality, integrity, and availability.
- Maintain server uptime during scheduled business hours per the approved Service Level Agreement.
- Maintain Asset Management registers, and its Life Cycle (procurement, deployment, maintenance and disposal) in line with the corporate Asset Management Policies.
- Service Level Management – Ensure service level agreements (SLAs) are met or exceeded to maintain customer satisfaction.
- Maintains adequate and industry awareness of knowledge of operating systems and application software used to provide a high level of support.
- Application Availability – Ensure the availability of critical business applications during scheduled business hours.
- Application Performance – Monitor and optimize application performance to ensure optimal end-user experience.
- Application Security – Ensure the security of critical business applications to prevent unauthorized access or data breaches.
- Disaster Recovery Plan – Ensure adherence to the plan and maintain the availability and effectiveness of disaster recovery systems to minimize downtime and data loss in the event of a disaster.
- Backup Completion Rate – Ensure all critical data is backed up on a regular basis and the completion rate meets or exceeds the established backup schedule.
- Recovery Time Objective (RTO) – Ensure the time taken to recover critical data in the event of a system failure or data loss meets or exceeds the established RTO.
- Recovery Point Objective (RPO) – Ensure the point in time to which data can be recovered meets or exceeds the established RPO.
JOB REQUIREMENTSKEY KNOWLEDGE & SKILLS
- Sound knowledge of diagnosis and problem-solving skills.
COMPETENCIES - Ability to work independently and collaborate with a team to produce quality service within
- Tight timeframes.
- Time Management
- Strong analytical, problem-solving,
- Troubleshooting & interpersonal skills
- Problem solving
- Stress Management
QUALIFICATIONS AND EXPERIENCE:Education:
- Diploma in Information Technology (NQF Level 6) or Advanced IT-specific certificates (e.g. MCSE).
Experience: - 5 to 7 years' experience in the systems administration environment.
*ICT jobs in south africa
*Systems Administrator: Information Technology in
Systems Administrator: Information Technology - North West,, South Africa - NECSA
Description
NECSA's job vacancy, Career and Recruitment
Job title : Systems Administrator: Information Technology jobs in North West
Job Location : North West,
Deadline : April 10, 2024
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