Remedy Business Analyst - Cape Town, South Africa - SabenzaIT

    SabenzaIT
    SabenzaIT Cape Town, South Africa

    1 week ago

    Default job background
    Full time
    Description
    Join our dynamic team as a Remedy Business Analyst, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential with us today #ConsultingExcellence #CareerElevation Candidate Requirements
    • 7 years experience as a Business Analyst
    • Experience in Remedy platform. Strong business analysis skills for requirements gathering and process optimization, problem-solving abilities for technical issues, and project management capabilities for implementation and support.
    • Analyse Business requirements
    • Capture user stories and validate with customer
    • Provide Onboarding User training
    • Attend Daily Standups
    • Attend UAT sessions if needed
    • Continuous discovery (e.g. continuous improvement analysis)
    • Develop training material (user guides, instructional videos).