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- Responsible for making high-end safari reservations and providing exceptional customer service
- Develop and implement strategies to promote and grow the business
- Work closely with clients to understand their needs and preferences
- Provide detailed information and support to clients on various tour options
- Contribute to the development and implementation of new marketing initiatives
- Collaborate with other departments to ensure seamless operations
- Ensure accurate and timely completion of tasks and projects
- Matric is essential and a further qualification in travel and tourism is a significant advantage
- Minimum of 5 years of high-end safari reservations experience at a senior level
- Real passion for wildlife and conservation, along with a commitment to sustainability
- Excellent communication skills in English
- Ability to speak a foreign language is a big bonus
- Background in guest relations, promotion, and inbound tourism
- Well-travelled in Southern and Eastern Africa, both personally and professionally
- Ability to engage with diverse groups of people with ease
- Professional presentation and excellent administrative skills
- Proficiency in MS Office and TourPlan
- Highly organized, creative, and consistent in work
- Natural problem solver with attention to detail
- Confident, outgoing, positive, and energetic personality
- Able to multitask and remain calm under pressure
- Always willing to go the extra mile
- Working week: Monday - Friday, 7:00 AM - 8:30 AM and 5:00 PM - 10:00 PM
- Weekend and Public Holidays: 7:00 AM - 10:00 PM
GUEST EXPERIENCE LIAISON - Johannesburg - Wild Dreams Hospitality

Description
Job Description
Summary (50 words)
We are seeking a highly experienced and passionate individual to join our team as a Senior Safari Reservations Specialist. The ideal candidate will have a strong background in guest relations, promotion, and inbound tourism, with a minimum of 5 years of experience at a senior level.
Key Responsibilities
Requirements
Candidate Qualifications
Working Hours
The team typically works 5 hours during the week and 15 hours during the weekend, within the following scheduled hours:
Location
Gauteng, Northern Suburbs
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