Sales and Account Manager - Cape Town, South Africa - takealot

    takealot
    takealot Cape Town, South Africa

    2 weeks ago

    takealot background
    Description

    , a leading South African online retailer, is looking for a highly talented Sales and Account Manager to join our team in Cape Town.

    We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

    Reporting to the Sales and Account Manager Team Lead.

    Your responsibilities will include:

  • Identify key accounts within seller base.
  • Establish and maintain ongoing communication with these key accounts.
  • Strive to understand the business objectives, challenges, and needs of each key account.
  • Serve as the primary point of contact, facilitating communication and collaboration.
  • Analyze each key account to identify opportunities for business expansion and GMV increase.
  • Develop specific strategies for account growth, including cross-selling and upselling tactics.
  • Craft and present proposals to sellers outlining your growth strategies and expected benefits.
  • Maintain high-quality service to ensure Seller satisfaction.
  • Address any inquiries from the key accounts, resolving issues in a timely manner.
  • Manage Seller expectations by communicating plans, progress, and outcomes.
  • Anticipate Seller needs proactively, and propose solutions to enhance their experience.
  • Regularly research industry trends, market dynamics, and competitors' activities.
  • Use this market knowledge to identify new business opportunities.
  • Foster effective collaboration with cross-functional teams in the organization.
  • Work with internal stakeholders to address the needs of key accounts promptly and efficiently.
  • Monitor key performance metrics for each account, such as sales, selection promotion, and In Stock levels.
  • Analyze these metrics to assess the health of each account and identify trends.
  • Propose actionable recommendations based on findings.

    • Attributes required:

  • Ability to develop senior level relationships quickly and effectively
  • Commercially-minded, strong negotiator, excellent team player and comfortable with change
  • Solutions-oriented, can-do attitude; self-motivated
  • Ability to manage multiple opportunities simultaneously
  • Excellent communication and presentation skills
  • Strong prioritization and time management skills

    • Qualifications and Experience:

  • Bachelor's Degree in Business Administration or similar
  • If the degree/diploma qualification requirement isn't met, at least 6 years solution sales experience, preferably in the retail and/ software solutions industry OR
  • 3 - 5 years solution sales experience, preferably in the retail and/ software solutions industry
  • Experience presenting to senior managers & C-suite
  • Competence in Excel
  • Proven track record of delivering results
  • Experience in an e-commerce environment is a plus

    • The Environment :

  • employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.

    • We seek to Employ an Extra Ordinary Mind who:

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial , thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
  • thinks like an owner of the business
  • is SMART, has INTEGRITY and is HARD WORKING