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- Sustain smooth operations for 33,000+ properties by providing timely and effective support.
- Educate suppliers on procedures and policies through clear communication.
- Assist suppliers with profile updates and resolve issues promptly.
- Collaborate with internal teams to enhance platform features and services.
- Monitor performance and provide recommendations for improvement.
- Minimum 2-3 years of customer service experience.
- Fluency in both Afrikaans and English (written and verbal).
- Strong administrative, organizational, and problem-solving skills.
- Able to multitask and meet deadlines under pressure.
- Effective communication and teamwork skills.
Properties Support Consultant: Customer Service - Waterfront - HR Genie
Description
Properties Support Consultant: Customer Service Specialist - Afrikaans Fluency
We are expanding our online travel business and seeking a skilled customer service professional to join our team.
This is an exceptional opportunity for individuals who thrive in fast-paced environments, possess excellent communication skills, and have a passion for delivering outstanding customer experiences.
Main Responsibilities:
Key Requirements:
We offer a dynamic work environment, flexible working hours, and opportunities for growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting role.