Fleet Manager - Cape Town, South Africa - Finovate
Description
The overall objective of this operations manager role is to effectively manage and oversee the day to day (also nightshift) operations of the depot/plant.
This includes the short term planning and scheduling of daily operations.This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc.
in order to deliver exceptional service within clients' SLA.Budget Control:
- Creditors
- Ensure all invoices and PO's are signed off and submitted to Finance.
- Follow up on outstanding money
Other:
- Insurance claims, traffic fines, vehicle maintenance
- Management of driver hours
- Budget and Resource Planning
- Use relevant data and analysis to give input into budget preparation for the division/depot.
Client Service:
- Service Culture
- Deliver within SLA
- Partnership Management
- Cultivate objective working relationships with variety of stakeholders (e.g. HR team, IT, Clients)
- Client Relationship Management
- Daily client interactions on the front line. Solve challenges and queries to reduce complaints.
Operational Execution:
- Oversee and manage own fleet of vehicles_
- Schedule maintenance
- Weekly checks
- Services
- Washbay
- Breakdowns (where applicable)
- Licensing of vehicles
- Manage diesel consumption
- Trip management_
- Manage and schedule drivers' working hours
- Route planning
- Oversee successful loading of goods at clients with all relevant paperwork
- Planning and scheduling the overs (old order incomplete from last loading cycle with new orders received.
- Site Management_
- Manage the washbay
- Manage the workshop
- Manage the diesel
- Other_
- Insurance Claims
- Adhoc Projects
Debrief Paperwork (daily)
- Reporting:_
- Prepare and submit weekly operational stats
- Prepare and submit weekly financial flash to clients
- Prepare, analyse and submit monthly operational stats
- Operational Efficiencies:_
- Work with team of drivers to deliver operational efficiencies
- Delivery of superior quality customer experiences within SLA
- Fleet management
_ Staff Management:
_
- Personal Development_
- Manage own development to increase own competencies for the position function and future leadership growth opportunities
- People Management_
- Plan and manage performance, skills development and team motivation. Achieve efficiencies and increase competencies.
- Address employee's issues or grievances
- Management of drivers performance, i.e. weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.
- Driver PDP and licenses
- Manage drivers' leave and overtime (update daily)
- Teamwork_
- Support effective teamwork within depot/branch.
Targets and measures to be discussed in Performance meetings
- Finance_
- Work contributions to bottom line (e.g. increase profits, decrease costs, cash flow)
- Client_
- Contribution to client satisfaction levels (internal and external clients)
- Process_
- Efficiency, accuracy and reporting
- People_
- Management contribution supporting, growing and motivating staff to deliver results.
- Personal contribution to team and others
- Values_
- Alignment with the Lieben Values
- Lean_
- Reducing waste and streamlining processes
Authority/Decision Making
Customer and driver problems with limited decision making only, however must ensure prior
approval is obtained from relative authority.
Qualifications
- Matric
- Computer Literacy (MS Office, Outlook)
- Advanced Studies (Tertiary Diploma/Degree) advantageous
Experience
- Minimum of 2 years' experience in transport environment.
- Proven track record managing portfolio of customers
- Specific industry experience beneficial
Languages:
- English
- Afrikaans
Starting date:
As soon as possible.
Salary:
R20 000 to R25 000.
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