Jobs
>
Centurion

    Regional Operations Director - Centurion, South Africa - People Dimension

    People Dimension
    People Dimension Centurion, South Africa

    3 days ago

    People Dimension background
    Full time
    Description

    Introduction

    A well-established global security company based in Centurion, is looking for a Regional Operations Director to join their team. Send your CV to hr5peopledimension (dot) co (dot) za.

    Responsibilities:
    Responsible for provision of quality contractual and ad-hoc secure solution services to customers within the region, in compliance with legislation, company policies, processes and procedures, to ensure the achievement of budgeted financial targets, satisfied customers, sound business ethics and mitigate risk in the business.

    Duties:

    Effective management of the regional financial performance

    Revenue Growth:

    • Organic Growth achieved against budget

    Gross Margin Improvement:

    • Direct Labour control / percentage improvement

    • Direct Other cost reduction / percentage improvement

    PBITA (Profit Before Interest, Tax and Amortisation) improvement / budget achievement:

    • Escalations achieved against budget

    Overhead cost control:

    • Overhead percentage compared with budget

    • Overhead cost reduction

    • Number of claims / claim value reduction

    Manage the Region's cash flow:

    • DSO management

    • Debt increase beyond 60 days

    • Bad debt movement into 180 days

    • Capex spent vs. budget

    Effective management of staff with region

    Effective Organisation

    • Regional organisational structure staffed,

    • Staff turnover analysis, proper allocation of staff to positions and structure.

    • Set and agree objectives and performance standards with staff, including understanding of policy and procedures Monitor performance and provide feedback.

    Staff Development

    • Succession Planning in place, updated and practiced

    • Determine training needs for direct reports (in line with training and HR policy).

    • Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.

    Leadership

    • Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by Company's code of conduct and disciplinary code.

    • Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

    • Hold regional management team meetings and communicate to all regional staff through those briefings.

    Effective management of operations

    Customer Focus

    • Retention and customer satisfaction ratings improved

    • Proportion / percentage of contracts lost reduced

    • Undertake regular and consistent customer visit and assess performance

    • Monitor customer service levels.

    Quality of Service:

    • Quality Audit rating, correction plan in place and implemented

    Shared Best Practice:

    • Specific examples of implementation of BP from other regions

    • Progress / success re new business achieved vs. budget

    Effective management of business development function

    New business development

    • Identifying new business opportunities in the region's sphere of operations,

    • Monitor and assess the market environment in terms of competitors and current customers.

    • Ensure that all new businesses are done at profitable margins.

    Company image and brand

    • Ensure all vehicles are correctly branded and maintained to improve company image and market share.

    • Oversight and management of employee discipline

    • Adhere to all company brand guidelines.

    Health and Safety

    • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year

    • Participate in safety forums created by the company for example safety meetings and safety talks

    • Report all safety incidents to the relevant people

    • Discuss all safety incidents

    • Follow-up on any activities assigned through safety meeting/committee/representative/management

    • Attend safety education and refresher programs

    • Comply with safety policies and procedures at the workplace

    • Distribute safety information as and when required Desired Experience & Qualification

    Qualification and Experience

    • Grade 12

    • B.Com Degree (or equivalent) Tertiary Qualification in General Management (Advantageous)

    • PSIRA Grade A (Private Security Industry Regulatory Authority) Advantageous

    • Minimum 5-10 years Experience in General Management

    • Minimum 5-10 years Experience of multi-site management


    Skills and Attributes

    • Shaping the market environment

    • Setting strategic direction

    • Simplifying the complex

    • Creating change and innovation

    • Driving superior performance

    • Focusing on the customer

    • Engaging, inspiring and developing people

    • Leading with professionalism and integrity

    • Working collaboratively

  • Novasyte

    Operational Effectiveness Director

    1 day ago

    Novasyte Centurion, South Africa

    Job Overview · Essential Functions · - Recommend strategic programs forming long-term business partnerships maximizing the creation of global solutions that accelerate operational process/productivity improvements within IQVIA positively impacting data capture, project planning, ...

  • Ulwezi Consulting CC

    Operations Director

    3 days ago

    Ulwezi Consulting CC Gauteng, South Africa

    Responsibilities are but not limited to: · - Lead and manage the operations team · - Implement company strategy · - Make decisions for operational activities and set strategic goals. · - Plan and monitor the day-to-day running of business to ensure smooth · progress and growth. · ...

  • Panagora Group

    Finance and Operations Director

    1 week ago

    Panagora Group Pretoria, South Africa

    Experience : 10-15 years · Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman · - and employee-owned small business partner focused on market-based and integrate ...

  • Broll Property Group

    Operations Director/manager

    3 days ago

    Broll Property Group Pretoria, South Africa

    **POSITION PURPOSE** · Responsible for planning, directing, monitoring, and managing hard services and processes to support the Facilities Management teams and services contracts to ensure that the operations of Technical and Hard Services are delivered in accordance with contrac ...

  • Chemonics International

    Director of Finance and Operations

    1 week ago

    Chemonics International Pretoria, South Africa

    Chemonics seeks a Director of Finance and Operations for the USAID Empower Southern Africa (ESA) project. ESA is a 5-year regional program that covers South Africa, Lesotho, Eswatini, Botswana, Namibia, Angola, Zimbabwe, Zambia, Malawi, Mozambique, Madagascar, Comoros and Sao Tom ...

  • Webhelp

    Operations Director

    1 week ago

    Webhelp Johannesburg, South Africa

    **Advisor** · **Location** · - Johannesburg, South Africa**Language** · - English*** · **Job Advert**: · We are looking for an enthusiastic and dedicated Operations Director to join our inclusive team and drive the success of our central business relationships with key clients. T ...

  • Webhelp

    Operations Director

    1 week ago

    Webhelp Johannesburg, South Africa

    We are looking for an enthusiastic and dedicated Operations Director to join our inclusive team and drive the success of our central business relationships with key clients. This full-time Director of Operations role is based in Johannesburg and offers an excellent salary and ben ...

  • Quantanite

    Operations Director

    1 week ago

    Quantanite Johannesburg, South Africa

    **Exciting Leadership Opportunity at Quantanite: Director of Operations** · **About Us**: Quantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), dedicated to revolutionizing service delivery through innovation and exceptional client-cent ...

  • Webhelp

    Operations Director

    1 week ago

    Webhelp Johannesburg, South Africa

    **Job Advert** · We are looking for an enthusiastic and dedicated Operations Director to join our inclusive team and drive the success of our central business relationships with key clients. This full-time Director of Operations role is based in Johannesburg and offers an excelle ...

  • WSP Africa

    Director of Security Operations

    3 days ago

    WSP Africa Midrand, South Africa

    **Company Description** · We are WSP - Join us and make your career future ready · Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you'll be at the heart of a team of international experts all dedicated to growing and sharing their expertise, and wo ...

  • Jobs 4 All

    Operations Director-civils Department X2

    4 hours ago

    Jobs 4 All Gauteng, South Africa

    Summary · Position · Operations Director-Civils Department X2 · Salary · Negotiable depending on experience · Location/Branch · Kempton Park · Reporting to · Chief Executive Officer · Start date · ASAP · Job Summary · Project Scope · The Operations Director will be responsible to ...

  • Pollock and Associates

    Africa Operations Director

    1 week ago

    Pollock and Associates Johannesburg, South Africa

    Africa Operations Director FMCG / Food & Bev /Agri ~ Retail · Johannesburg - Gauteng - South Africa · We seek an accomplished and visionary Africa Operations Director to lead our franchise operations into Africaa focus on driving continuous sales growth, revenue expansion, and op ...

  • Indalo Hotels and Leisure

    Hospitality Group Operations Director

    1 week ago

    Indalo Hotels and Leisure Johannesburg, South Africa

    **Job description** · A fast-growing Hotels & Leisure Group is seeking the services of Hospitality Group Operations Director. · The purpose of the job is to conceptualise and design a comprehensive end-to-end operations strategy and business plan for the Operations of Indalo Hote ...

  • Managed People Solutions

    Operational Excellence Director Managed People

    4 hours ago

    Managed People Solutions Johannesburg, South Africa

    **Managed People Solutions **is looking to hire an · **Operational Excellence Director **to join our team, the role will be based our offices in · **Woodmead,** · **Johannesburg** · **Job Purpose** · the Operational Excellence Director will be responsible to drive new business ve ...

  • Jobs4All

    Operations Director-civils Department X2

    1 week ago

    Jobs4All Johannesburg, South Africa

    **Key Responsibility Areas**: Core Functions · Leading, managing, and developing technical staff to ensure smooth business operations · Provision of accurate and timely resources and assets to assist with the implementation of projects · Establishing and managing budget, controll ...

  • NTT Ltd.

    Senior Director: Business Service Desk Operations

    2 days ago

    NTT Ltd. Johannesburg, South Africa

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • NTT Ltd.

    Senior Director: Internal Ams Tier 2 Operations

    2 days ago

    NTT Ltd. Johannesburg, South Africa

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • StaffCentral Consulting

    Medical Office Manager

    1 week ago

    StaffCentral Consulting Centurion, South Africa

    **Job Duties/Responsibilities will include**: · Maintain relevant office systems such as electronic and manual filing systems · Coordinate project activities to improve outputs on an ongoing basis · Review work and other strategic project documents to assess the effectiveness and ...

  • Milton Resourcing

    Chief Operating Officer

    2 days ago

    Milton Resourcing Centurion, South Africa

    As a COO, you will be expected to Execute on the organisational strategy, oversee and improve daily operations to meet organisational objectives. · **If You Have** · - Post-graduate B. Degree · - MA in Business administration or similar relevant field · - 10+ years experience in ...

  • Land Bank Careers

    Committee Secretary: Advanced

    1 week ago

    Land Bank Careers Centurion, South Africa

    **Job Advert Summary**: · The Land and Agricultural Development Bank of South Africa (Land Bank) is South Africa's only specialist agricultural bank established in 1912, the bank's sole objective is to serve South African commercial and emerging farmers and bring specially design ...