Payments Implementation Specialist - Johannesburg - PayTech Nexus Ltd

    PayTech Nexus Ltd
    PayTech Nexus Ltd Johannesburg

    2 days ago

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    Description

    Payments Implementation Specialist

    Overview of the Job

    We seek an experienced payments professional to drive the implementation of a new payment solution in South Africa, a 12-month contract opportunity based in Johannesburg.

    Project Scope:

    Drive sales and implement a new payment solution in South Africa.

    Key Responsibilities

    • Collaborate with internal business and product teams to understand the payment solution and its benefits for both the organization and target clients.
    • Work with internal teams to identify potential clients who would benefit from the solution and prioritize them.
    • Develop a high-level business case for target clients to grasp the solution's potential impact.
    • Design and lead the Go-to-Market strategy for the payment solution.
    • Create a generic implementation roadmap for target clients, covering people, process, and technology aspects, including customer setup, onboarding, data migration, certificate exchange, etc.
    • Understand client-specific organizational and technical integration requirements and adapt the implementation roadmap accordingly.
    • Provide project management support to clients to execute the implementation plan and deploy the solution into production.
    • Share client feedback with internal teams to enhance the solution design, provide additional support, or address risks and opportunities.
    • Facilitate knowledge transfer of product features and benefits and contribute to training material to facilitate understanding of the new payment solution across relevant client-facing and back-office teams.
    • Project success will be measured by onboarding three clients live with the solution and collectively uploading 21 million alias records and performing over 10 million lookups within one year.

    Secondary Responsibilities

    • Establish project governance for all client engagements.
    • Manage and monitor project schedules, risks, and ensure timely issue resolution.
    • Coordinate multi-client project meetings and status reports with the hiring organization and stakeholders to ensure timely activity execution.
    • Maintain accurate, complete, and accessible project documentation.
    • Communicate project progress and risks to stakeholders through regular updates.
    • Build relationships with project vendors and workstream owners to align their work with project objectives.
    • Ensure deliverables meet quality standards, including conducting final quality reviews and client sign-off.

    Requirements, Experience, and Skills

    Bachelor's degree in a related field (e.g., business, technology, project management)

    5+ years of experience implementing payments projects at banks in South Africa.

    • Extensive experience working on payment products in the SA region.
    • Strong knowledge of the South African payments landscape, payment rails, Card, EFT, Real-Time Payments, and PayShap.
    • Proven project management experience implementing payment-related projects within South African banks.
    • Excellent leadership, communication, and interpersonal skills for building stakeholder relationships.
    • Strong problem-solving and analytical skills for identifying and managing project risks.
    • Experience managing schedules and resources to deliver projects on time and to required quality standards.


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