Permanent Shop Assistant - Ballito, South Africa - Hamleys Toy Store
Description
VACANCY - EXTERNAL ADVERT
Position:
Permanent Shop Assistant - Toy Kingdom Ballito
Division / Dept:
Operations
Location:
Ballito - KwaZulu-Natal
Experience:
Sales/Retail
Toy Kingdom is striving to become Africa's most loved and most customer centric toy retail chain that provides a magical environment bringing play to life.
This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.
Key deliverables:
- Deliver outstanding customer service with energy and enthusiasm
- Ensure customer needs are satisfied by receiving, merchandising, and replenishing stock
- Invoke a sense of play by conducting product demonstrations
- Knowledge of sales goals, charming satisfaction expectations, and promotional objectives.
- Follow all company policies and procedures including Cash Management, Attendance, and Store Security.
- Giftwrapping customer items
- Maintaining the Kingdom's housekeeping standards to ensure an amazing customer experience
Key relationships:
- Store Manager
- Customers
Qualifications and Core Competencies:
- Grade 12 or Equivalent certificate
- Ability to problem solve
- Confidence to deal with customers
- 12 years relevant experience advantageous
- Have consistently delivered results above industry norms.
- Personal CV
- Senior Certificate
Job Type:
Permanent
Ability to commute/relocate:
- Ballito, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
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