Senior Agile Project Manager - Sandton - DeARX

    DeARX
    DeARX Sandton

    1 week ago

    Default job background
    Description

    We are seeking a skilled Project Manager with a strong background in technical CRM implementation and management within the banking industry. This role involves leading a technical team to design, integrate, and maintain CRM solutions that align with the organization's IT infrastructure and business objectives.

    Key Responsibilities

    • Manage the end-to-end delivery of technical CRM projects, ensuring all milestones are met within scope, timeline, and budget requirements.
    • Oversee the customization of CRM systems to meet banking-specific needs, including workflows, compliance, and transaction handling.
    • Lead the integration of CRM systems with core banking platforms, analytics tools, reporting systems, and other IT infrastructure.
    • Manage a cross-functional technical team, including software developers, system engineers, and data specialists, to deliver high-quality CRM solutions.
    • Ensure seamless data flow within the CRM system, maintaining data security, privacy, and compliance with banking regulations.
    • Oversee the technical environments supporting CRM systems, ensuring high availability, performance, and scalability.
    • Work closely with business stakeholders, IT teams, and third-party vendors to align CRM projects with organizational goals.
    • Ensure ongoing technical support and maintenance of CRM systems, addressing any issues or updates as required.

    Required Skills and Experience

    • A minimum of 5 years of project management experience, with a focus on technical CRM in the banking or financial services industry.
    • Proficiency in managing CRM systems software development, customization, and integration, with familiarity with banking IT systems.
    • Certification in Project Management (e.g., PMP, PRINCE2, Agile) is an asset.
    • Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or equivalent.
    • Technical knowledge of cloud infrastructure, APIs, and database management.
    • Demonstrated experience in managing and motivating technical teams for project delivery.
    • Understanding of banking regulations, data security, and compliance standards.
    • Experience with Agile, Scrum, or other project management methodologies.
    • A strong ability to collaborate with stakeholders at all levels and translate technical details into business insights.
    • An analytical mindset with a focus on resolving complex technical challenges effectively.
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