Local Client Manager - Johannesburg, South Africa - Maersk

    Maersk
    Maersk Johannesburg, South Africa

    Found in: Talent ZA C2 - 1 week ago

    Default job background
    Full time
    Description

    Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As a Local Client Manager, you will be responsible for driving strategic partnerships with key clients and maximizing business results through a combination of world class account management, business development and consultative selling.

    WHAT WE OFFER:

    When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

    Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

    KEY RESPONSIBILITIES:

    Client strategy and planning:

  • Manage and develop the relationship with the contractual customer in line with Maersk/global strategy
  • Develop the value proposition to match the customers needs both locally and by engaging the network
  • Work closely with local product organization to grow and deliver revenue growth supporting the local product P&L
  • Develop business plan for increasing overall supply chain share of wallet and position Logistics & Services products
  • Grow presence across products through new opportunities and with the customers extended supply chain
  • Responsible for Customer Satisfaction:

  • Support the overall customer experience and increasing customer satisfaction
  • Deliver client profitability as per budget:

  • Ensure successful business onboarding and contract compliance
  • Customer Relationship:

  • Position Maersk towards the local influencers of the global tender success and towards local decision makers on country relevant products
  • WHO WE ARE LOOKING FOR:

    Someone with:

  • Minimum 5 years' experience in a Key Account Management or Business Development role within Logistics/Supply Chain
  • Relevant Automotive industry experience preferrable
  • High-level product understanding including how it solves customer pain points
  • Insight selling, stakeholder management and strategic influencing skills
  • Ability to identify opportunities to add value to the client's supply chain and sell solutions
  • Ability to interpret data to optimize client's supply chain
  • Ensure required monthly, quarterly and annual targets are met
  • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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