Duty Manager - Camps Bay, South Africa - Tych Business Solutions

Tych Business Solutions

Verified Company

Camps Bay, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Our client is a leading Tourism and Hospitality company based in the Western Cape.

If you thrive on a company culture that focuses on growing their staff through career development and incentives, this is the company for you.

Front Office Duty Manager positions have opened up for our clients 5 star properties.

MINIMUM REQUIREMENTS

Grade 1
Hospitality Qualification (advantageous)
Knowledge of OPERA
Previous experience in the same or similar position
Familiar with duties and procedures in the selfcatering apartments and/ or Airbnb
Own reliable transport
Must speak, read, write, and understand English at a professional level

DUTIES & RESPONSIBILITIES

Front Desk:

Introduceand maintain the most efficient checkin/out procedures.
To ensure that reservations are taken correctly and courteously.
Ensure guests are greeted, checked in to allocated rooms promptly and courteously
Ensure credit control procedures are strictly adhered to.
To ensure that accounts are balanced daily.
Manage the arrival and departure turnover.
Ensure collection and delivery of luggage to the apartments is done efficiently.
Daily spot checks of suites and rooms to ensure 5 star standards.

Communication:

To ensure effective liaison between reservations and front office staff with other departments.
Ensuring that all staff members are aware of all activities
Ensure accurate and timeous submission of all reports and administrative work.
To attend all management meetings as required.

Guest relations:

Readily available at all times to deal with problems or complaints.
Tend to and arrange for guest needs.
To monitor trends within the industry and make suggestions how these could be implemented.

Salary:
From R12,000.00 per month

Application Deadline: 2023/09/15

Talent Acquisition Specialist