Project Service Delivery Manager - KwaZulu-Natal - Findojobs South Africa

    Findojobs South Africa
    Findojobs South Africa KwaZulu-Natal

    2 days ago

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    Description

    About the job Project Service Delivery Manager

    Employment Type: Full-time

    Job Description: We are seeking a highly skilled professional to oversee project priorities, portfolio management, and delivery quality. This role is responsible for managing stakeholder relationships, risk management, and issue resolution.

    Key Responsibilities:

    1. Ensure high-quality service delivery, maintain standards, and manage risks for internal and client-facing projects.
    2. Mature the Project Management Office (PMO) role, supporting project improvement across various business functions.
    3. Update the company's priority management process, project management methodology, and templates.
    4. Develop training programs and provide guidance to enhance project management capabilities.
    5. Contribute to resource forecasting and capacity planning for proper pipeline management.
    6. Collaborate with the Quality Manager to ensure compliance with quality policies and standards.
    7. Manage Requests for Proposals (RFPs) and oversee project forecasting, costs, and budget management.
    8. Ensure understanding and management of cross-program dependencies.
    9. Coordinate project stage gates from initiation to closure and capture lessons learned.
    10. Prepare regular status reporting for engagement leadership and stakeholders.

    Special Projects:

    1. Partner with senior leaders on global strategy and organizational transformation initiatives.
    2. Support advisory roles as needed for client-facing engagements.

    Requirements:

    1. Tertiary qualification in Project Management.
    2. Project Management certifications are advantageous.
    3. Minimum 8 years of experience in project planning, execution, control, and closure, including portfolio oversight.
    4. Experience running a PMO office.
    5. Experience managing project teams ranging from 5 to 25 people.
    6. Proficiency in creating and maintaining project plans and managing risks, actions, issues, and dependencies.
    7. Strong skills in resource planning and task assignment.
    8. Knowledge of risk management and resource planning.
    9. Proficient in Microsoft Office Suite and MS Project.
    10. Excellent written and oral communication skills.
    11. Ability to influence others at all levels of the organization.


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