Application Support Specialist - Midrand, South Africa - SACAA

SACAA
SACAA
Verified Company
Midrand, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

SOFTWARE ANALYSES & TESTING

  • Investigate and analyse existing system and recommend improvements.
  • Participate in business requirements gathering sessions.

SYSTEMS DEVELOPMENT & CONFIGURATION

  • Conduct configuration of systems to ensure that the clients' needs are met.
  • Develop data flows.
  • Participate in automation of business processes.
  • Develop business reports and templates.

SOFTWARE UPGRADES

  • Manage and monitor software upgrades.
  • Test and implement new software releases.
  • Conduct end user training as and when required.

SYSTEM ENHANCEMENTS

  • Enhance existing systems as per user requests.
  • Conduct system performance improvements.

SYSTEM MAINTENANCE AND SUPPORT

  • Provide efficient system maintenance and support.
  • Analyse and provide solutions for recurring production issues.
  • Respond to systems issues, enduser queries and maintenance requests within ICT service level agreement.
  • Extract data and reports as and when requested.

SYSTEMS INTEGRATION

  • Assist with Integration of various systems in the organisation.
  • Participate in system integration testing.

Minimum Qualification:


  • National Diploma in IT or related qualification

Ideal Qualification:


  • Java programming certificate

Experience

  • 3 years IT Technician
years working in the IT environment

**Closing Date: 23 February 2024
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