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    • Customer Success Consultant - Cape Town - RareCruit

    RareCruit
    RareCruit Cape Town

    5 days ago

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    Description

    Customer Success Consultant

    We are looking for enthusiastic, self-disciplined and dedicated individuals who are interested in property management and software solutions with extensive rental experience and knowledge.

    Roles:

    • Customer Success Consultants must be experts in the company's products, providing support to clients through additional training on our solutions.
    • They assist clients in planning and understanding how to utilize their software according to business needs.
    • The Customer Success Consultant focuses on educating customers about the flexibility and capabilities of their software, encouraging them to continue using our services.
    • Key responsibilities include handling a significant volume of data, demonstrating strong verbal and written skills, advanced excel skills, and exceptional attention to detail.

    Requirements:

    • Tech-savviness to understand software solution functionality.
    • A desire to stay up-to-date on technology trends, developments, and best practices.
    • A positive phone demeanor.
    • Ability to work under pressure.
    • Self-management and time-management skills.
    • Basic accounting principles understanding.
    • Operational rental management experience is beneficial.
    • Knowledge of rental legislation and laws would be advantageous.
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