Admin Manager - Johannesburg, South Africa - Recruitment Matters Africa

Recruitment Matters Africa
Recruitment Matters Africa
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description
Our client is looking for an Admin Manager.

Who will Effectively manage the back-office operations of Premier Credit SA in support of the branch network and transacting clients.

This support is to achieve PCSA targets as per the annual work plans.

As a fledging and growing business this is a multiple accountability role that also ensures overall Legal & Compliance for the business with the relevant legislation as well as managing the Supply Chain Procurement and HR Policy oversight.


Responsibilities:


  • Support National Operations Manager and PCSA Branch Network daily to Drive Business Growth & Expansion
  • Training HQ staff to ensure efficiency and continuous improvement in responsiveness "doing it right first time."
  • Build a Customer Centric Culture among direct reports
  • Provide in market support for PCSA bespoke POS solution, to ensure continuous uptime
  • Manage the Legal & Compliance requirements of PCSA including 3 rd party suppliers
  • Manage Arrears collection process
  • Manage HQ Operations to approved budgets
  • Continuously evolve and improve areas of automation

Credit Risk Management

  • Credit Reference Bureau interaction and Client checking
  • Credit Approval Limits Managed in line with Credit Approval Policy
  • Develop appropriate dynamic seasonality adjustments to credit limits that drive growth and manage risk'
  • Manage the provision and writeoff requirements of aged debt in line with Policy
  • Ensure PCSA Credit Policy continuously update with BOP and in line with Platcorp Group standards

Banking & Cashflow Management

  • Ensure Banking Accountabilities set up and managed in line with Platcorp Policies and requirements
  • Ensure Daily/Weekly/Monthly/Annual Cashflow requirements forecast, approved and managed with Managing Director and Platcorp Group Finance
  • Treasury Interaction and Funding procurement as needed
  • Drive lowest cost Banking & Administration charges
  • Actively seek alternative disbursement and collection channels that add efficiency to PCSA and reduce bank charges
  • Ensure payroll is run timeously monthly and that all employees receive remuneration in their accounts by the committed dates

Supervision and Training

  • Participate in selection, recruitment and training of head office staff
  • Ensure all HQ staff are adequately trained to perform their roles efficiently
  • Mentor and train all Regional Managers/ Team leaders/ Branch Managers to have them knowledgeable and competent on Credit Policy
  • Visit all branches quarterly to build personal working relationships with teams and understand challenges they face with backoffice interactions. Actively seek solutions for any challenges.
  • Visit all branches to ensure Assets in place and that Insurance cover reflects reality on the ground
  • Provide training to Regional Managers/ Team leaders/ Branch Managers on HR Performance Management and what is required to undertake semiannual performance evaluations for all staff under their supervision

Administration

  • Ensure procedures and paperwork are completed according to PCSA policies
  • Ensure all Business Licenses required by law are current and applied timeously
  • Ensure all statutory reports completed and submitted timeously
  • Ensure HR implementation Platcorp Group aligned but fit for purpose for a fledging and growing business

Reporting and Accountability

  • Coordinate Annual Financial Audit with approved Platcorp Auditors
  • Engage Internal Audit as required by Platcorp Group
  • Ensure Internal Audit gaps closed timeously
  • Input into PCSA 3Year plan and annual budget as required by the Managing Director
  • Develop a robust Competitor Insights frame work that is shared by the community with the PCSA Leadership Team

Other

  • Work with the Managing Director to develop and Implement a professional staff development plan for all staff on the PCSA Leadership team including the National Operations Manager
  • Support the Managing Director in all ESG related matters
  • Contribute to and implement agreed initiative of Marketing Leadership Team
  • Perform any other duty that may be delegated by the immediate supervisor or any other leader in the business
  • Together with the MD and broader PCSA leadership Team develop Product Portfolio Expansion Opportunities
  • Support the Managing Director in building a winning team culture

Key Skills:


  • Strong leadership qualities
  • Good knowledge of Microfinance
  • High level of integrity
  • Meticulous attention to detail
  • Excellent communication and report writing skills
  • Ability to work under pressure and mínimal supervision
  • Ability to multitask
  • Display ability to maintain high levels of confidentiality

Qualifications:


  • At least a Bachelor's degree in business or commerce plus a postgraduate qualification is preferable
  • At least 10 years of senior exec experience
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