Functional Analyst I - Brackenfell, South Africa - Shoprite Group
Description
Closing Date2023/01/2- Reference Number
SHO
- Job Title
- Job Type
- Location
- Country
- Location
- Province
- Location
- Town or City
- Purpose of the Job
The purpose of this role is to ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.
- Job Advert Details
- Job Category
- Job Objectives
Performing assigned gap analysis to determine and understand the functional business requirements and changes as defined by the Business Analysts, Product Owners and other stakeholders.
Perform systems integration of low to medium complexity and provide support to the systems designer in the identification of data conversion and reporting requirements.
Work collaboratively within and across functions, building and maintain a trust relationship with business and IT stakeholders by delivering what was promised and providing technical support to the team as well as system users.
This includes accurate and justifiable effort estimations for completion of work, identifying business and functional dependencies to effectively prioritise and schedule delivery of assigned work packages and providing accurate and concise feedback to team leads, highlighting task status, issues and risks.
Assist with the preparation of test scripts and execute testing of the configured scenarios, in accordance with systems and unit test standards.
Execute / perform QA handovers and assist test data and go-live support activities. Maintain test case repository.
Troubleshoot system related issues and channel transactional data. Track and report on systems/software defects. Assist with and provide timeous feedback on ad-hoc queries from business stakeholders. Gather user issues, analyse, prioritize and document using JIRA.
Provide input into the scope of a solution and ensure an understanding of the scope by relevant stakeholders.
With support from Senior Functional Analyst present functional designs to functional areas on assigned projects to facilitate agreement and sign off from all concerned users and stakeholders on the suggested design and solution.
Execute solutions according to the requirements of the respective business area, ensuring the system reacts and operates within the confines of the request.
Support the deliverables throughout the system lifecycle and complete assigned deliverables for compliance according to agreed plan, supporting the delivery of projects in assigned area, while consistently reviewing and analysing accuracy and quality of own deliverables.
Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the project.
Continuously support the business environment, through maintaining an understanding of initiatives and objectives, its various line portfolios, and the current trends and developments in the technology field.
Work within the framework Agile methodologies and/or other agreed cross-functional team ways of working and help foster a culture of collaboration, commitment and continuous improvement.
- Qualifications
MS SQL fundamentals (Introduction to SQL) Certification - (essential)
Business Analyst / Functional Analyst course or similar - (desired)
MS SQL - Querying data with Transact Certification - (desired)
- 2 years' experience within a functional analyst or equivalent support role in IT - (essential).
- Experience
Experience in software testing - (essential).
IT Support and Operations knowledge - (essential).
Working knowledge of different operating systems and Internet technologies - (essential)
Incident management system knowledge - (desirable).
Experience in a Retail and or Financial Services industry - (desirable).
Experience of working on projects within the Software Development Life Cycle - (desirable)
Experience in cloud solutions - (desirable).
Change management experience - (desirable).
Exposure to vendor management - (desirable).
Exposure to Project Management - (desirable).
Foundation knowledge of Cloud technologies - (desirable).
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