Sales Manager - Cape Town, South Africa - Marriott International, Inc

Marriott International, Inc

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Number

Job Category Sales & Marketing

Location Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely fashion for proper service delivery.

Leads day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

Achieves personal sales goals.

CANDIDATE PROFILE
Education and Experience

2year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

4year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Develops and leads the special corporate segment to achieve financial goals.
Works collaboratively with offproperty sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, sales trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.

Managing Sales Activities

Develops marketing/sales strategy for sales cluster.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Follows up sales leads.
Works on the different distribution channels of all contracted accounts.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve revenue goals.
Understands the overall market competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities based on market conditions and location needs.
Gains understanding of the locations' primary target customers and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Executes and supports the company's customer service standards.
Provides excellent customer service consistent with the daily service basics of the company.
Sets a positive example for guest relations.
Interacts with customers to obtain feedback on product quality and service levels.

MANAGEMENT COMPETENCIES

Leadership
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Adaptability

Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

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Communication:

Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

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Problem Solving and Decision Making

Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

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Professional Demeanor:

Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution
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Building and Contributing to Teams

Actively participates as a member of a team to move the team toward the completion of goals.

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Driving for Results

Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

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Planning and Organizing:

Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is complete