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  • Desktop Support Specialist - Cape Town - Durbanville - Cape Copiers and IT

    Cape Copiers and IT
    Cape Copiers and IT Durbanville

    4 weeks ago

    Default job background
    Technology / Internet

    Job title: IT Technician

    Description
    Job Title: Desktop Support Specialist

    We are seeking a skilled and experienced IT professional to join our team at Cape Copiers and IT. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring that systems are maintained and up-to-date.

    Responsibilities:
    - Install, configure, and maintain desktop hardware and software
    - Troubleshoot and resolve hardware and software issues for end-users
    - Set up new computers and transfer data from old devices
    - Install and update operating systems and software applications
    - Perform system updates and patches to ensure security and performance
    - Provide technical support through phone, email, or in-person for end-users
    - Document and maintain records of IT issues and resolutions
    - Assist with IT projects as needed

    Requirements:
    - Proven experience as a Desktop Support Technician or similar role
    - Strong knowledge of Windows Desktop and Server operating systems
    - Familiarity with hardware components and peripheral devices
    - Excellent problem-solving and troubleshooting skills
    - Strong communication and interpersonal skills
    - Ability to work independently and prioritize tasks effectively
    - Certifications such as CompTIA A or Microsoft Certified Desktop Support Technician (MCDST) are a plus

    Benefits:
    - Competitive salary of R250,000 - R350,000 per annum
    - Opportunities for career growth and development
    - Collaborative and dynamic work environment

    Estimated Salary: R300,000 per annum.

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