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Desktop Support Specialist - Cape Town - Durbanville - Cape Copiers and IT

4 weeks ago

Job title: IT Technician
Description
Job Title: Desktop Support SpecialistWe are seeking a skilled and experienced IT professional to join our team at Cape Copiers and IT. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring that systems are maintained and up-to-date.
Responsibilities:
- Install, configure, and maintain desktop hardware and software
- Troubleshoot and resolve hardware and software issues for end-users
- Set up new computers and transfer data from old devices
- Install and update operating systems and software applications
- Perform system updates and patches to ensure security and performance
- Provide technical support through phone, email, or in-person for end-users
- Document and maintain records of IT issues and resolutions
- Assist with IT projects as needed
Requirements:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of Windows Desktop and Server operating systems
- Familiarity with hardware components and peripheral devices
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and prioritize tasks effectively
- Certifications such as CompTIA A or Microsoft Certified Desktop Support Technician (MCDST) are a plus
Benefits:
- Competitive salary of R250,000 - R350,000 per annum
- Opportunities for career growth and development
- Collaborative and dynamic work environment
Estimated Salary: R300,000 per annum.
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