Call Centre Sales Representative - Durban, South Africa - TLT Appointing

TLT Appointing
TLT Appointing
Verified Company
Durban, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Company Description

About Us:
TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search


Job Description:


  • Place outbound calls to customers to interact with them and identify their needs or issues
  • Follow set communication guidelines in addressing the needs and problems faced by customers
  • Build positive work relationships with customers to enhance the image and public perception of a company
  • Place outbound calls to customers to promote new products and services
  • Oversee the timely management of outgoing calls
  • Ensure call records are properly stored and organized in a call center database
  • Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament

Qualifications:

Matric

  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
Additional Information

All your information will be kept confidential according to EEO guidelines.
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