Card Sales Representative - KwaZulu-Natal,, South Africa - TotalEnergies

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    Full time
    Description

    TotalEnergies's job vacancy, Career and Recruitment

    Job title : Card Sales Representative – KwaZulu- Natal jobs in KwaZulu-Natal

    Job Location : KwaZulu-Natal,

    Deadline : May 08, 2024

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    Candidate Profile

  • Appropriate degree in sales / business management or administration and 2-4 years marketing and sales experience in the oil industry or a comparable industry
  • Practical ability to perform basic analysing and interpretation of financial statements / results gained through studies, training, or work experience
  • Interacting with employees, managers, customers, and / or government / para-state organisations
  • Practical sales, negotiation, and conflict resolution skills; working level of analytical and presentation skills
  • Working knowledge and understanding of business and legal basics would be advantageous

    Activities

    TotalEnergies Card, eFuel and Mobility solutions within the Retail department.

    Develop Sales

  • To maintain and increase volume at profitable margins in respect of On-road solutions at TotalEnergies Retail, Commercial and Truckstop sites.
  • To sell new products and new options to customers to increase portfolio profitability, by doing direct selling inclusive of cold calling
  • Manage relationship with Government and Provincial Customers on eFuel, take ownership and respond to tenders and requests on eFuel website
  • To participate in business building campaigns, expos, forums, and activations

    Analyse customer portfolio to increase profitability
  • Reports monthly to management on key data and analysis of the portfolio (visits, sales, guarantees, credits matters)
  • To ensure customers are all trained on the extranet website
  • Participate and constantly revise marketing plan for sales area for EFT based on thorough market research.
  • Extracts reporting for customers to present his business review when visiting (plan of contact)
  • Executes action plan for customers on risk management (guarantees and overdue invoicing) following the risk committee
  • Maintain the credit DSO as per objective at 31 days
  • To effectively manage Marketing fees claims for area and ensure resolution for Customers
  • Conducting feasibility studies and providing cost effective solutions and the implementation thereof

    Ensures good customer service and customer satisfaction
  • Registers all customers activity, communications, and incidents on accounts within Salsa Fleet
  • Responds to customer claims within 48 hours for consideration and defines an action within 10 days to address to the customer if not resolved
  • Manages basic customer requests
  • To train and support Sales staff, Merchants, and Customers in understanding of the On-road EFT solutions.

    HSEQ:
  • To effectively manage and minimise HSE risk within area of responsibility by ensuring
  • Compliance with all HSE Policies, rules, guideline, and legal requirements
  • Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
  • That HSE competency requirements are identified & enforced within area of responsibility

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