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    • General Dental Department Manager - Limpopo - Smile Solutions Melbourne

    Smile Solutions Melbourne
    Smile Solutions Melbourne Limpopo

    1 month ago

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    Description

    Job Title: General Dental Department Manager

    Join our team at Smile Solutions, Melbourne's Home of Dentistry, where we strive to make a difference in our patients' lives.

    We are a multidisciplinary practice with 60 practitioners and 20 board registered specialists. Our beautiful office is located in the Manchester Unity Building, a significant landmark in Australia's national architectural heritage.

    Your Role: As a General Dental Department Manager, you will be part of a close-knit team that prioritizes patient care and satisfaction. You will work alongside another individual in a job share arrangement, enjoying the benefits of collaboration and mutual support.

    Your Responsibilities:

    • Patient Experience: Greet patients warmly, provide reassurance, and ensure their comfort from the moment they arrive.
    • Team Leadership: Guide and support over 10 receptionists, fostering a positive and inclusive team environment.
    • Treatment Planning: Coordinate multidisciplinary treatment plans, ensuring seamless care for each patient.
    • Administrative Tasks: Manage patient accounts, assist with claims and debt recovery, and maintain accurate records.
    • Training and Development: Mentor new team members, providing patience, kindness, and encouragement as they settle into their roles.
    • Process Improvement: Identify opportunities to enhance processes, streamlining tasks and improving overall efficiency.
    • Supportive Environment: Maintain a calm and organized demeanor, even in fast-paced situations, and prioritize open communication with patients and team members.

    What We're Looking For:

    • A genuine passion for helping others and making a positive impact on people's lives.
    • Experience leading a team in the dental or medical field.
    • A friendly, approachable nature that puts patients and team members at ease.
    • Excellent communication skills and the ability to build trust and rapport with patients and colleagues.
    • A calm and organized problem-solver who thrives in a busy environment.
    • A desire to learn, grow, and develop in your role, and to help others do the same.

    What We Offer:

    • A supportive and welcoming team that feels like a second family.
    • Competitive pay with flexibility based on your experience.
    • Opportunities for growth and development, with mentorship and guidance along the way.
    • Ongoing training and support to ensure confidence and empowerment in your role.
    • A chance to be part of a practice that truly values its patients and team members.

    If you're passionate about creating an exceptional patient experience and are excited to join a supportive team, we'd love to hear from you. Please submit your CV and cover letter for consideration.

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