General Manager - Cape Town, South Africa - HotelJobs

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Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
General Manager

This iconic hotel consists of 26 rooms and has two restaurants/bars. It employs ±75 staff.


Hours:

  • Minimum of 45 hours per week but as the senior management member this may be extended based on occupancies and functions.
  • Good experience managing mediumsized hotels, with specific focus on food and beverage operations.
  • Strong human resources and industrial relations skills with experience in managing a ±75 strong work force.
  • Strong leadership skills with good management, training, and organisational capabilities.
  • Ability to work under extreme pressure.
  • Ability to develop, document and implement standard operating procedures.
  • Good understanding of the finance function including management accounts, budgets, payroll etc.
  • Good understanding of reception and reservations practices
  • Good experience in customer relations including the handling of guest complaints and social media commentary.
  • Solid IT skills with proficiency and understanding of stock control and point of sale systems.
  • Knowledge of Health and Safety requirements and implementation.
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