HR Officer - Johannesburg, South Africa - TransUnion

TransUnion

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we're consistently exploring new technologies and tools to be agile.

This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

Job Description:

Focus on documentation of HR policies and procedures.
Lead crossteam collaboration to identify root causes and propose solutions for continuous improvement with the goal of operational excellence
Support the ongoing maintenance of selfservice documentation and policies.
Own the knowledge management for key processes, systems and tools and support the development and delivery of training and related materials
Assist stakeholders to define workarounds and alternatives to key problems when technology solutions aren't available
Maintain a bestinclass customer experience and respond to inquiries within outlined Service Level Agreements, escalating where needed
Support ongoing maintenance of open position data and work with finance to shepherd the flow of data between teams in the forecast cycles
Support adhoc reporting needs, audit requests and weekly dashboard data refreshes
Handle a variety of people related data changes (e.g., manager changes, off cycle job changes, open positions updates) and proactively identify and help resolve basic employee data integrity issues through ongoing proactive data audits (e.g., open position, finance information, location, bonus metric)
Act as a data steward to ensure data governance is observed for each transaction.

It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment.

You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.

Impact You'll Make:

Additional Job Description

A degree in business or related field or prior experience.
2 3 years in a fast paced operations environment, preferably in HR or HRIS capacity
A strong attention to detail and analytical mind
A desire to make things better, with a focus on creating a seamless customer experience
Demonstrated ability to learn systems quickly, Workday experience is preferred
Experience in MS Office (Excel, PowerPoint, Outlook)
Ability to manipulate data in Excel (including pivot tables and VLookups)
Strong written, verbal communication skill and the ability to prioritize work effectively

TransUnion Job Title

Analyst, HR Operations