Admin Controller - Paarl, Western Cape

The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applica ...

Job description

The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information.

KEY RESPONSIBILITIES:

1. Cash

2. Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures

3. Ensure all cash ups balance with the banking
4. The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe

5. When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken

6. Administration

7. Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock

8. Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.
9. Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports.
10. Authorizing all transactions – 5A level.
11. Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done.
12. Admin Controller to make sure all RTS is done on a regular basis
13. Spot checks on Cashiers to be conducted
14. Controlling of the change daily.
15. General filing of memos and correspondence

16. Data capturing of stock received and sent from branch.

17. Housekeeping

18. Maintain cleanliness in back office.

19. Maintain cleanliness at the Cash Desk area and return merchandise to the floor

20. Security / Risk

21. Manage the security of the back office and front cash desk.

22. Ensure tags are secured in the store if not attached to merchandise
23. Ensuring that Health & Safety standards are met

24. Prevent shrinkage by ensuring all company processes and procedures are implemented

25. Customer Services

26. Train staff in customer service at the cash desk

27. Assist customers with enquiries and complaints
28. Apply Customer Service principles in a friendly and enthusiastic manner daily

29. Continuously satisfy customer needs and attract clientele

30. People Management

31. Manage performance and development of cash desk staff

32. Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
33. Manage time and attendance of staff

MINIMUM REQUIREMENTS:

(You must be able to answer "YES" to all requirements listed below)

• Matric Certificate.
• NQF 5 Certificate in Retail/Business Administration.
• Computer Literate: Word and Excel.
• 2 – 5 years in relevant sales / cashier environment

COMPETENCIES

• Analytical Thinking
• Financial Management
• Customer Insight & Focus
• Decision making
• Attention to Detail
• Problem Solving
• Planning and Organizing

UNDERTAKING

• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter on the Website/Ditto/Indeed by no later than 27 February 2026.

If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Job Type: Permanent

Work Location: In person