Hotel Food and Beverage Supervisor 3305u - Umhlanga, South Africa - HotelJobs
Description
A 5 Star Hotel in looking for an F&B Supervisor to join the team.Job Summary:
To supervise and control the Food and Beverage allocated areas and its staff members and to ensure that all duties are performed correctly and in a timely manner in accordance with the set standard, with the intention of ensuring that the highest standard of performance and service is achieved by all staff.
Also responsible to operate within the policies and procedures as set out in the operating manual.Minimum Requirements:
Hotel school qualification and equivalent preferred
2years experience in a similar position within a 4 or 5-star establishment
Previous experience in food and beverage operations, with a good understanding of culinary arts, food trends and beverage service
Supervisory or managerial experience in a similar role is typically required.
Knowledge of Micros point of sale system
Proficiency in Microsoft Office
Key Attributes:
Ability to effectively listen and verbally communicate in English with all levels of staff, management and guests
Ability to make decisions and work independently
Excellent organizational skills
Excellent leadership ability
Key Responsibilities:
Guest Satisfaction
Aggregate scores from guest surveys or reviews related to food and beverage services
Measure satisfaction with the fine dining experience, if applicable
Revenue and Profitability
Track the monthly growth in food and beverage revenue
Evaluate the profitability of the food and beverage department, aiming for high margins
Menu Excellence
Introduce and measure the success of innovative and unique menu items
Monitor sales and profitability of high end and specialty beverages
Service Quality
Evaluate the efficiency of service in turning over the tables without compromising quality
Maintain an optimal ratio to ensure attentive service
Event and Banqueting Management
Evaluate the success of special events and banquets in terms of revenue and guest satisfaction.
Event Execution Efficiency:
Measure the efficiency of event planning and execution.
Please forward a full up to date CV
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