Customer Service Advisor - Sandton - Shorza Ltd

    Shorza Ltd
    Shorza Ltd Sandton

    19 hours ago

    Default job background
    Description

     Customer Service Advisor

    Join the Team and Make a Difference

    Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We're looking for a Customer Service Superstar to join our team in Sandton

    This is an exciting opportunity to work for our UK-based client, offering premium customer service to both Customers and Service Providers. If you've got energy, ambition, and a passion for excellence, this might be the role for you

     What You'll Be Doing:
    -Handling a high volume of phone calls like a pro
    -Offering stellar customer service to our Customers and Service Providers
    -Using your practical problem-solving skills to tackle challenges head-on
    - Learning new software systems with ease
    -Working both independently and as part of an awesome team

    What We're Looking For:
    -A self-motivated go-getter with at least 2 years of experience in customer service, call centers, or outbound calls
    -Someone with high energy to manage calls throughout the day (and night, we're on UK time)
    -A person with excellent communication skills – both written and verbal
    -A multitasker who is organized, methodical, and has killer problem-solving skills
    -A fast learner who adapts to new software systems quickly (Zendesk skills? You get bonus points)
    -Willingness to work in-office in Sandton, and adapt to UK hours and night shifts

    Perks of the Job:
    -Work with a fun, supportive, and driven team
    -Opportunities to grow and learn on the job
    - Sandton-based office with the chance to connect with clients globally
    -Test your skills with psychometric assessments – because we know you've got what it takes

    If you're ready to take your customer service career to the next level



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Customer service advisor