Commercial Erb Technical Co-ordinator - Midrand, South Africa - Fidelity Services Group

Fidelity Services Group

Verified Company

Midrand, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Vacancy:
Commercial ERB Technical Co-Ordinator/Administrator

Region:
Midrand - Commercial

Reporting to:
Commercial ERB Operations Manager

Overall purpose of the job:

Holistically support to Commercial Teams in all aspects of the Business

Duties & Responsibilities:

Book Technicians on Pulse.
Administration of stock and Vehicle inspections
Liaising daily with various departments to attain the necessary status on client's requests.
Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
Ensuring that correct stock/equipment on job and allocated
Provide daily, weekly, and monthly reports as required.
Request open order reports from specific customers.
Quote for new equipment based on Technicians Job card.
Oversee jobs from different divisions where needed.
Customer open order reports are kept current on Pulse.
Liaise with Regions to assist with OverActives. (Nationally)
Proactive identification of simplification/automation opportunities
Participate in various adhoc projects where necessary.
Create and maintain Pulse jobs.
Co-Ordinate Technicians from Pulse
Assist in daytoday Admin duties.
Manage open orders report on Pulse.
Participate in various adhoc projects where necessary.
Analysing of overactive reports on LSNR and ExecuGuard.

Minimum qualifications and experience:

Matric
A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence
Good understanding of OverActives and the causes
Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
Analytical background

Skills and Attributes:

Customer focus
Teamwork
Quick thinker
Problem solver
Positive attitude
Drive for results
Action orientated
Organising
Planning
Time Management
Excellent communication skills (verbal and written)

_ We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to_

_global fair practice and business ethics on continuous development of our human capital as the key resource to our_
**_success in the markets in which we participate. Should you not be contacted regarding this position within 10_