Controller: Repairs, Servicing - Paardeneiland, South Africa - Motus Corporation
Description
The opportunity at Motus FORD PAARDEN EILAND is for a Controller specializing in Repairs, Servicing & Support Services within the Service Department.
- To assist in implementing and maintaining effective processes to exceed customer satisfaction levels and achieve gross profit targets.
- To distribute work efficiently among Technicians and lead the team towards daily objectives.
- To maintain a strong relationship with the parts department and ensure optimal parts availability.
- To uphold manufacturer's warranty standards and ensure a safe working environment.
- Minimum of Grade 12/Matric or equivalent
- Valid Driver's License
- Clear Criminal Record
- Excellent verbal communication skills
- Customer and Team Orientation
- Essential motor industry experience
- Computer literacy
- Detail-oriented and able to work well under pressure
- Time-Management and Empathy
- Communication skills in English and local languages
- Interpersonal ability and relationship building
- High level of administration proficiency
- Consistently high accuracy and attention to detail
- Customer service excellence
- Highly organized and proactive
- Resolving conflicts and following procedures
- Ability to work under pressure
- Personal Attributes:
- Professional and Self-managed
- Trustworthy and diplomatic
- Confident and assertive
- Determined, resilient, and a team player
- Results-driven
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