Payments Officer - Durban, South Africa - Grindrod Bank Limited

Grindrod Bank Limited
Grindrod Bank Limited
Verified Company
Durban, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Payment Processing
Capture, approve and release (EFT and Swift) payments requested from client

details into in-house payment systems

Ensure cut-off times are adhered to and payments are processed timeously

for the correct value date

Following processing of payment, completing daily completeness checks to

ensure payments have successfully been released by bank.

Processing of schedule payments

Processing of lending withdrawals and transfers

Allocation of Deposits

Capture and release of online payments

Processing of transactional banking transactions

Timeous resolution of payment related queries

Processing of bank and partner disputed transactions

Controls and monitoring*Authenticate required client transactions by following relevant procedures

and policies

Identify exceptions to processes, such as failure to perform payment

instructions and breaches/incidents

Continuously evaluate customer journey for payment activities; actively take

part in improving customer experience through continuous improvements of

processes/systems

Maintain service standards / SLAs where applicable

Project Management*Play an active role in cross team and company-wide projects in order to

support the short term and long-term business strategy

Review and enhance existing processes and procedures to meet changes in

legislation and regulations, complimentary and continuous improvement in

efficiency

Design processes with continuous improvement and efficiency in mind

Implement industry best practice and identifying cost saving initiatives

Regulatory*Keep abreast of banking regulatory and industry changes in regulations and

ensure attendance of training thereof

Ensure a sound complaint and dispute handling process is maintained within

the payments team

Ensure no breaches of banking and other regulations within responsibility

Foreign Exchange*Evaluate requests for Creditor foreign exchange payments for correctness and

conformity to Exchange Control Regulations and rulings.

Facilitate review of completed Balance of Payment Forms (outbound and

inbound BOP) and supporting documentation

Consult with relevant departments for query resolution

Strong organization skills and acute attention to detail and accuracy

Excellent interpersonal communication skills (written and verbal)

Ability to multi-task, effectively time manage, prioritise, and execute tasks

Have clear, concise verbal and written communication skills

Organisation and planning skills

Proactive approach to problem solving

Embraces teamwork and thrives in a team environment

Must possess enquiring mind and a willingness to learn new skills

Dependable, responsible and takes ownership

Uphold strict confidentiality and professionalism

Strong conflict management and resolution skills

Must be fully computer literate (advanced level preferable)

An enquiring mind and willingness to learn new skills


Bachelor's Degree in Finance or relevant tertiary qualification
Minimum 2 years in a financial institution on a similar role


Job Type:
Permanent
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