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Minimum Requirements
- At Least 2 – 5 Years hospitality industry experience within the rooms department and 2 – 5 years Opera PMS/Opera Cloud exposure.
- Intimate Knowledge of hotel operations.
- Ability to succeed through collaboration and working through other internal and external organizations and individuals.
- Ability to communicate effectively and build rapport with team members, suppliers, and properties.
- Extensive knowledge of Opera PMS/Opera Cloud products, i.e., OXI, IFCs & OHIP.
- Opera Cloud champion advantage
- Able to valuate and understand individual hotel business needs and business rules to best leverage the system functionality.
- Innovative Thinker
- Conduct User Training
- Handle Hotel cases, investigate the inbound cases and review the existing owned and escalated cases. Resolve cases in a timeous manner.
- Ability to travel as needed.
Duties and Responsibilities - Responsible for migration and integration of new properties and taking properties live on Opera Cloud and supporting systems.
- Accountable for ensuring a smooth transition and positive user experience.
- Available to answer operational and application questions during the migration and integration and after "go-live".
- Assisting and resolving any day-to-day end user cases.
- General Management of Opera Cloud and functionality.
- Assisting in Building, Connecting and Manage systems directly impacted by Opera Cloud e.g., RMS, CRM, CRS.
- Building of rates
- Maintain and manage a high level of data integrity of all core systems.
- Completing tasks and requests as and when directed by Management.
- Writing & Conducting training on all relevant Standard Operating Procedures.
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*Opera Cloud Administrator (Gauteng, Centurion) in Centurion
Opera Cloud Administrator - Gauteng, Centurion, South Africa - ANEW Hotels & Resorts
Description
ANEW Hotels & Resorts's job vacancy, Career and Recruitment
Job title : Opera Cloud Administrator (Gauteng, Centurion) jobs in Gauteng
Job Location : Gauteng, Centurion
Deadline : May 12, 2024
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