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- To ensure users within Capitec Bank are fully operational and supported through leading technical support teams and ensuring delivery on operational workload in line with SLA agreements.
- To lead the delivery of technical/desktop support to users at Capitec Retail and Business Retail Centres and ensure that faulty equipment is repaired by suppliers according to SLA and standards.
- Effectively lead the Technical Support team to contribute to business objectives by enabling engineers to meet agreed-set targets while focusing on internal client service and support.
- Minimum 5 years' experience in a corporate technical support environment.
- Experience of managing and leading people/teams, overseeing and validating work of others.
- Experience in supporting executive management end-users.
- 4 years' experience working with knowledge related to Microsoft and Apple hardware and software technology.
- ITIL v4 Foundation and AWS Certification.
- A relevant qualification in Information Technology - Technical Support or Information Technology - Computer Science.
Team Leader: Technical Support - Stellenbosch - Capitec Bank Ltd.

Description
About the Role
We are seeking energetic and self-motivated individuals who share our passion for service in the banking industry.
Key Responsibilities
Requirements
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