Business Analyst - Johannesburg - Hire Resolve

    Hire Resolve
    Hire Resolve Johannesburg

    4 days ago

    Hire Resolve background
    Description

    Business Analyst for IT Service Management

    Hire Resolve is seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.

    In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.

    Key Responsibilities:
    • Gather and document business requirements
    • Conduct gap analysis and identify solutions
    • Collaborate with cross-functional teams to deliver projects
    • Support the implementation of new systems or functionalities
    • Conduct user training and ensure overall project success
    Requirements:
    • Previous experience as a Business Analyst in a professional services environment
    • Bachelor's degree in business finance and/or IT
    • Project Management qualification
    • 3+ years' experience involving business analysis, process mapping, or execution of new system implementation
    • Strong analytical and problem-solving skills
    • Excellent written and verbal communication skills
    • Agile project management experience will be advantageous
    • Ability to analyze data using MS Excel or Power BI analytics
    • Knowledge of project management methodologies
    • Proficiency in business analysis tools and software
    • Working knowledge of the software development lifecycle
    What We Offer:
    • Negotiable salary based on experience


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