Change Management Consultant - Cape Town - MAC Consulting

    MAC Consulting
    MAC Consulting Cape Town

    1 day ago

    Description

    Change Management Consultant

    MAC Consulting is a boutique management consulting firm that helps organisations unlock sustainable results. We have comprehensive capabilities in Business Performance and People and Culture. These aren't isolated services - they work together to solve your complex challenges, systematically.

    Responsibilities:


    •       Apply a structured methodology and lead change management activities


    •       Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative


    •       Ability to facilitate groups and teams to align on shared outcomes and to solve complex business problems


    •       Support communication efforts


    •       Support the design, development, delivery and management of communications


    •       Assess the change impact


    •       Conduct impact analyses, assess change readiness and identify key stakeholders


    •       Support training efforts


    •       Provide input, document requirements and support the design and delivery of training programs


    •       Additional responsibilities may include:


    •       Complete change management assessments


    •       Identify, analyze and prepare risk mitigation tactics


    •       Identify and manage anticipated resistance


    •       Consult and coach project teams


    •       Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan


    •       Support and engage senior leaders


    •       Coach managers and supervisors


    •       Support organizational design and definition of roles and responsibilities


    •       Integrate change management activities into project plan


    •       Evaluate and ensure user readiness


    •       Manage stakeholders


    •       Track and report issues


    •       Define and measure success metrics and monitor change progress


    •       Support change management at the organizational level


    •       Manage the change portfolio



    Requirements

    Skills


    •       Experience and knowledge of change management principles, methodologies and tools


    •       Exceptional communication skills, both written and verbal


    •       Excellent active listening skills


    •       Ability to clearly articulate messages to a variety of audiences


    •       Ability to establish and maintain strong relationships


    •       Ability to influence others and move toward a common vision or goal


    •       Flexible and adaptable; able to work in ambiguous situations


    •       Resilient and tenacious with a propensity to persevere

    Experience


    •       Must have an undergraduate degree, postgraduate qualification highly recommended


    • years management consulting experience (with a consulting firm) doing change management work  


    •       Proven track record of client engagement at senior management and executive level


    •       Have experience in the Retail, Financial Services, Telecommunications, Petrochemical and/or Mining industries

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