Junior Technical Support - Durban, South Africa - Lead HR Consulting

Lead HR Consulting
Lead HR Consulting
Verified Company
Durban, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Responsibilities:


  • Microsoft 365 Setup of Mail, SharePoint, OneDrive
  • Setup of client machines
  • Desktop/Laptop Support
  • Identify and troubleshoot hardware and software issues, both remotely and in person, delivering technical resolutions as they arise and identifying root causes
  • Maintain a service desk ticketing system, logging, monitoring and reporting all incidents
  • Good Troubleshooting and Problemsolving skills
  • Excellent communication skills (written & verbal)
  • Selfmotivated and takes the initiative.
  • Capable of working well under pressure
  • Basic Networking
  • Installing Windows Operating system
  • Basic Knowledge of loading software
  • Will be required to useBasic SAGE, BPO (Will be trained)
Desired Experience & Certifications

  • Relevant qualification
At least 1 year experience in technical support position


Salary:
R5, R6,000.00 per month


Ability to commute/relocate:

  • Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)
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