Manager, Operations Card - Johannesburg

Only for registered members Johannesburg, South Africa

2 days ago

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Job summary

To manage the operational environment performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment so as to ensure implementation of the Business Unit Strategy and objectives.

Qualifications

  • Completed Matric Banking Diploma Banking Degree
  • 7 years Experience in overseeing the daytoday management of collections contact centre Inbound and Outbound credit systems processes managing employees executing an integrated Standard Bank South Africa customer debt management process recovery strategy operating model Experience in managing compliance mandated process procedures within a collection's environment.

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