Call Centre Agent - Randburg, South Africa - M&M Staffing Solutions

M&M Staffing Solutions
M&M Staffing Solutions
Verified Company
Randburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description
Present, promote and sell products/services using solid arguments to existing and prospective customers.

  • Perform costbenefit and needs analysis of existing/potential customers to meet their needs.
  • Establish, develop, and maintain positive business and customer relationships.
  • Reach out to customer leads through cold calling.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
  • Analyze the territory/market's potential, track sales and status reports.
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends.
  • Continuously improve through feedback

Experience

  • 12 years sales experience
  • Must have worked on 1Life Direct Campaign

Qualification

  • Matric

Skills

  • Communication
  • Computer literacy
  • Analytical
  • Time Management
  • Problem solving
  • Negotiation

Attributes

  • Attention to detail.
  • Work under pressure
  • Accuracy
  • Deadlinedriven
  • Team player

Job Types:
Full-time, Permanent


Salary:
R3, R3,500.00 per month


Ability to commute/relocate:

  • Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Education:


  • High School (matric) (required)

Experience:


  • Cold calling (preferred)
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