Enterprise Systems Manager - Johannesburg, South Africa - FirstRand
Description
Job DescriptionTo provide leadership and direction for the design, implementation and management of enterprise systems management infrastructure
- Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan
- Present work proposals on planned activities that will require financial resources
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
- Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
- Ensure the development, alignment, mapping and implementation of endtoend processes aligned to the customer journey map
- Research, enable and consult on improvements and opportunities to harness technology and platform enablement
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
- Work closely with a crossfunctional team to assess enterprise system management product requirements
- Provide leadership and direction within enterprise systems management to use correct networks, platforms and pplications
- Oversee the design, implementation and management of the enterprise systems management infrastructure
- Translate business strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
Application Closing Date
26/03/24
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