Telesales Consultant - Sandton, South Africa - Discovery Ltd.
Description
Business Unit:
Discovery Insure
Function:Telesales
Date:24 Jul 2023- Discovery - Insure
VAPS Telesales Consultant [FTC]
About Discovery
- Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure - Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Sharedvalue Insurance model. Discovery Insure is South Africa's fastest growing shortterm insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationallyrecognised and awardwinning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East.
The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key purpose
- Identify and sell the appropriate Value Added and Ancillary Products (VAPS) from Discovery Insure to its customers.
Areas of responsibility may include but not limited to - Selling short term insurance Valueadded and Ancillary products for Discovery Insure
- Meeting sales targets
- Capturing and activating VAPS sales accurately and timeously
- Maintaining accurate details and statistics of all sales
Personal attributes and skills
- Takes initiatives and work under own direction
- Adapts to the team and works well in a team environment
- Easily establishes good relationships with people
- Writes and speaks fluently, clearly, correctly and convincingly
- Expresses opinions, information and key points of argument clearly and avoids unnecessary use of jargon or complicated language
- Develop job, product knowledge and expertise through continuous professional development
- Produce a range of solutions to problems
- Manages time effectively and works strategically to realize individual and organisational goals
- Focus on customer needs and satisfaction
- Follow policies and procedures
- Work productively in a pressurized environment
Qualification & Experience
- Matric (Essential)
. Degree (Essential)
- Class of business certificate (Essential and/or advantageous)
- Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
- 1 year's call centre sales experience in the Financial Services Short term Insurance Industry (Essential)
- RE (Essential)
- EMPLOYMENT EQUITY
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